Privacy Policy for Cloud City Clothing
Effective Date: 12.09.2024
Last Updated: 12.09.2024
Welcome to Cloud City Clothing (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from cloudcityclothing.co (“Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Site.
1. Information We Collect
We do not use cookies, tracking pixels, or other advertising methods. However, we do collect certain personal data necessary for processing your order and providing customer service.
- Personal Information: When you make a purchase, we collect certain information, including your name, billing address, shipping address, payment information, email address, and phone number.
- Payment Information: We process your payment information using secure third-party payment processors. We do not store your payment information on our servers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your order, including sending confirmation emails and shipping updates.
- Customer Service: To provide customer support or respond to your inquiries.
- Communication: To contact you about your order or provide information about changes to our services or policies.
- Legal Compliance: To comply with any legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for advertising purposes. However, we may share your information with trusted third parties who assist us in operating our Site and conducting business. These third parties include:
- Payment Processors: To securely process your payment.
- Shipping Providers: To fulfill your orders and deliver products to you.
- Service Providers: To maintain and operate our website.
We ensure that these third parties adhere to industry-standard privacy and security measures to protect your personal information.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as order fulfillment and customer support, or as required by law.
5. Security of Your Information
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information stored with us. If you wish to exercise these rights, please contact us at support@cloudcityclothing.co.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Cloud City Clothing
Email: support@cloudcityclothing.co
