Terms of Service for Cloud City Clothing

Effective Date: 30.08.2024

Welcome to Cloud City Clothing (referred to as “we,” “us,” or “our”). These terms govern your use of our website, cloudcityclothing.co (the “Site”), and the purchase of our products. By using the Site or making a purchase, you agree to be bound by these terms.

1. General Conditions

By accessing or using the Site, you agree to comply with all applicable laws and regulations. We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information and Availability

We strive to display accurate product information, including descriptions, prices, and colors. However, we do not guarantee that all information is error-free. We reserve the right to correct errors and update information without prior notice.

Product availability is subject to change. We cannot guarantee that all items will be in stock at the time of your order.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we will notify you via email.

We accept payment via credit card, PayPal, and other methods listed on the Site. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method.

4. Shipping and Delivery

We ship worldwide and aim to process all orders promptly. Delivery times vary depending on the shipping method and destination. We are not responsible for delays caused by third-party shipping carriers.

5. Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 30 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition you received it.

Please contact support@cloudcityclothing.co for return instructions. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

6. Intellectual Property

All content on the Site, including text, images, logos, and graphics, is the property of Cloud City Clothing and protected by intellectual property laws. You may not use any of our content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Cloud City Clothing shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Site or products.

8. Governing Law

These terms are governed by and construed in accordance with the laws of USA and Europe, without regard to its conflict of law principles.

9. Changes to the Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the effective date.

10. Contact Information

If you have any questions about these Terms, please contact us at support@cloudcityclothing.co.